Frequently Asked Questions

The video above has everything you need to know once your online move-in is complete.

We offer solutions for both the household and business customers.

We offer a wide range of sizes to accommodate your every need. Our spaces range from 5’ x 5’ all the way up to our extra-large 10’ x 35’, which is a whopping 350 square feet with 10’ tall ceilings! 

To help you decide which storage space best fits your needs, look through our size guide. (All sizes are approximate).

At Spaces Storage, we offer month-to-month leases. We also offer the flexibility and convenience of long-term leases if the customer requires them.

We require all of our customers to present a valid government-issued form of Identification (e.g., Driver’s License, State ID, or Passport).

Your rent is due on the first of each month. We accept checks, debit cards, money orders, and ALL major credit cards. 

You may also pay online through our website, or we can set up automatic debit or auto-charge your credit card each month.

Yes. Just register your account information and pay online!

We accept MasterCard, VISA, Discover, and American Express.

Yes, we offer on-line rentals. Simply choose the size space you need and follow the prompts. 

Once the rental is completed online, simply stop by our office during office hours, pick up your complimentary lock, and receive your gate access code.

You may reserve a space up to 7 days in advance. To guarantee your reservation, we encourage you to contact one of our Storage Professionals and leave a $25 deposit which will be applied to your first month’s rent when you move in.

Our first priority is protecting your belongings through our state-of-the-art security systems. 

Our facility features computerized electronic gates with coded access. In addition, our temperature-controlled building features coded access as well. 

Digital security cameras located throughout the facility that record 24/7. Our facility also contains security fencing and an abundance of outside lighting.

We provide each of our customers with an “uncuttable” cylinder lock to place on their space. No one will have a key to your unit but you!

Spaces Storage gates are accessible 365 days a year. Normal gate hours are 6am - 10pm.

Only if you give someone a key to your lock and your access code will they be allowed access. The exception would be if you sign a key hold agreement with us to allow the acceptance and delivery of packages to your space.

We have digital security cameras located throughout our building that record 24/7, 365 days a year. In addition, we keep a computerized log of every vehicle that enters and exits our property.

During gate hours, you may use your personal access code to enter the facility and gain access to your unit. Managers are on the property during normal business hours to assist you with your storage needs.

Our temperature-controlled storage spaces are heated and cooled and maintain a temperature between 62 and 78 degrees. This protects your belongings from extreme temperatures. In our temperature controlled buildings, we maintain humidity levels to 45% through the use of dehumidifiers

Items that you would not want to store in a “garage-like” environment should be stored in climate control storage.

A standard storage space is an outside unit that gives you the ability to simply drive up to your space and unload your belongings directly from your vehicle.

Roll-up doors are similar to garage doors, and they are the most common doors used in the storage industry. The doors roll up easily overhead for access to your space.

At Spaces Storage, ALL of our temperature-controlled spaces are indoor units that can only be accessed by using your personal access code. Each building has wide hallways with excellent lighting and music provided for your listening pleasure. 

Our outside spaces are ALL non-temperature-controlled spaces that offer the convenience of drive-up access.

It is not mandatory, but we recommend that you carry insurance coverage on your belongings. Check with your insurance agent to determine if you are covered. 

For your convenience, we offer affordable storage insurance through Safe-Stor Insurance Company. Please ask one of our Storage Consultants about purchasing storage insurance.

Complimentary “moving” carts are available at each entrance door.

We carry a full line of boxes and moving supplies. We have the “best” prices on boxes in town! We have boxes to fit all of your moving and storing needs.

• In Person - Simply come into our office and pay with a check, money order, or credit card. While you are in our office, please enjoy a complimentary cup of Westrock coffee, tea, or cocoa.
• By Mail - You may mail your payment to our office. Please remember to include your unit number on your check.
• By Phone - You may call our office and pay with your credit card.
• Pay Online - Log on to our website, spaces-storage.com, and click “Pay Bill.” Create an account and make your payment with a credit card. We accept MasterCard, VISA, Discover, and American Express.
• Auto-Pay - Fill out a Credit Card Authorization form, and we will automatically charge your credit card on the 1st of every month.

Yes. We require a ten-day move-out notice to ensure you do not incur any unnecessary charges. On the day of your move-out, please clean your unit and remove your lock. Then please let us know that you have vacated your unit.